Purchased this treadmill and it worked great for about two weeks then I got Error C04. I contacted the seller via email. The seller is in China so I would email in the morning and receive their email the following morning. Although I was frustrated that my brand new treadmill just stopped working, I must say that I would not hesitate to purchase another item from this seller. They responded to EVERY single email. Ultimately they had to ship from China via DHL a new circuit board and motor. They emailed me specific instructions to include pictures, videos and written instructions on how to replace these items. They told me first to try replacing the circuit board which was not hard to do but that did not work. Then they sent me an instructional video and written instructions by email on how to replace the motor. It was a little work for my husband who is not technically or mechanically inclined but it worked. After he replaced the motor we turned on the treadmill and got an E07 error message and I looked this up on Amazon's questions and answer page and it was just a matter of plugging in the safety clip.
The customer service was OUTSTANDING!!! They reassured me that they would always respond to my requests and they sure did. I love this treadmill and am hopeful I will not have any more trouble down the road but if I do, I am confident that any issues are an email away. Thank you so much for helping me.
I still stand by my original review: It is a very smooth, easy to use, nice size for a home, no assembly whatsoever. Love it.
| Brand | RHYTHM FUN |
|---|---|
| Color | Black |
| Product Dimensions | 61"D x 30"W x 43"H |
| Item Weight | 97 Pounds |
| Material | Aluminum |
| Maximum Speed | 7.5 Miles per Hour |
| Special Feature | waking pad, desk treadmill , electric motrized treadmill , running treadmill |
| Target Audience | Adult |
| Maximum Horsepower | 3 Horsepower |
| Assembly Required | No |
| Display Type | LED |
| Power Source | DC |
| Included Components | 1.installation tools,2. safety lock,3.cushion . |
| Maximum Weight Recommendation | 264 Pounds |
| Deck Length | 50 Inches |
| Deck Width | 18 Inches |
| Frame Material | Alloy Steel |
| Speed Rating | 7.5 miles_per_hour |
| Folded Size | 61"*30"*8" |
| Screen Size | 2 Inches |
| Input Power | 220 Watts |
| Minimum Speed | 0.6 Miles per Hour |
| Item Package Dimensions L x W x H | 63 x 30 x 10 inches |
| Package Weight | 56.25 Kilograms |
| Item Dimensions LxWxH | 61 x 30 x 8 inches |
| Brand Name | RHYTHM FUN |
| Model Name | RF-MC01 |
| Manufacturer | RHYTHM FUN |
| Style | Change |
| Size | [folding size]: 61"x 30" x8" |
| Sport Type | Walking & Running |
